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Customers must be configured before they can use the eSign Facturae solution. To do this it is necessary to fill in the fields detailed below.



eSign Facturae

The fields are:

  • Generate document: Indicates if a Facturae document is created for this customer when a invoice/credit memo is posted.
  • Residence type: Indicates the customer residence type.
  • Entity type: Indicates the customer entity type. Depending on this field you must fill in the contact details.
  • Name, First surname, Second surname: These fields should be filled when Entity type es Physical.
  • Corporate name: This field should be filled when Entity type is Legal.
  • xml format: This field indicates the format used to generate the Facturae document.
  • Gateway: This field indicates the gateway used. Depending on this field, DIR3 offices must be filled in one way or another.
  • Round precision: Value used to rounding amounts in XML nodes.
  • No create comment lines: The comment lines does not created in the XML file if this value is checked.
  • Account office, Management body, Transact unit y Proposing body: These fields are refered to the DIR3 offices. if you not indicate Gateway, you can select any. If you indicate Gateway Face it is allowed to select those offices that are related to each other.
  • Direction code: This field are refered to the Direction code for eFact platform.


From eSign Facturae version, the DIR3 offices are filled from the fields DIR3 office FACe and DIR3 office Osakidetza. This change allows asign more combinations of DIR3 offices to the customer for the connectors.

Customer card form version


Customer DIR3 offices functionality from version


The new fields are:

  • DIR3 office FACE: Indicates the code for the DIR3 offices relation used for the gateway FACE.
  • DIR3 office Osakidetza: Indicates the code for the DIR3 offices relation used for the gateway Osakidetza.
  • Direct debit bank no.: Indicates the customer bank that contains the IBAN that will be used to fill in XML when the payment method has the Facturae code 02 (Direct debit).


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